PRIVACY POLICY

Welcome to FineTune!

Terms & Conditions

FineTune is owned and operated by FineTune Creative Inc.

FineTune values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.

By using the platform, you are accepting the practices described in this Privacy Policy. Use of the platform is also subject to our Terms and Conditions.

This privacy policy may change from time to time. Your continued use of the platform after we make changes is deemed acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and specifically with the California Online Privacy Protection Act (CalOPPA – U.S regulation) and the GDPR (General Data Protection Regulation - European regulation).

1. GENERAL INFORMATION

The personal data of the users that are collected and processed through:

  • FineTune (Android and iOS version – Available on Google Play and App store)
  • https://www.finetuneapp.com
  • https://www.finetune.art
  • Will be under responsibility and in charge of:

  • FineTune Creative Inc.
  • finetuneapp@gmail.com
  • (Hereinafter referred to as “FineTune”).

    2. TYPES OF INFORMATION GATHERED

    The information we collect from our users helps us to provide the platform and available platform functionality and to customize and continually improve the user experience on the platform. These are the types of information we collect:

    Information You Give Us. You provide information when you provide, share, search, read, listen and view content, register as a user, use the platform and/or communicate with us through our contact information or through our contact forms. As a result of those actions, you might supply us with the following information:

  • First and last name
  • Date of birth
  • Gender
  • Email address
  • Phone number (includes WhatsApp number)
  • Location
  • User content (photos, videos, profile content)
  • Account information (Facebook, Google)
  • IP address
  • Any additional information relating to you that you provide to us directly through our platform or indirectly through our platform or online presence such as ‘cookies’.
  • FineTune will not collect any personally identifiable information about you, unless you provide it.

    Information Collected Automatically: By accessing, registering and using the platform and website you automatically provide us with the following information:

  • The device and usage information you use to access the website
  • Your IP address
  • Browser and device characteristics
  • Operating system
  • Referring URLs
  • Your location
  • What parts of the website you use and how often.
  • If you access the platform and website through a mobile phone, we will collect the following information:

  • Mobile device ID
  • Model and manufacturer
  • Operating system
  • Version information
  • IP address
  • GOOGLE Analytics. . We use Google Analytics provided by Google, Inc., USA (“Google”). This tool and technology collects and analyzes certain types of information, such as IP addresses, device and software identifiers, referring and exit URLs, feature usage metrics and statistics, media access control address (MAC address), unique mobile device identifiers and other similar information through the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States or outside the United States. We use GOOGLE Analytics data collection to improve the platform and our service. Please consult Google's privacy policy here:

  • https://policies.google.com/privacy
  • Facebook Pixel: Our platform uses Facebook pixels that enable us, our advertisers and service providers:

  • Collect statistics on our platforms and social networks (for example, number of users who visited a page).
  • Collect information about how you interact with our platforms and social networks (e.g., whether you opened or followed links contained within).
  • Personalize online services and marketing communications.
  • Match ads to users and optimize advertising campaigns.
  • Please consult Facebook's privacy policy here:

  • https://www.facebook.com/privacy/explanation
  • Social Media: On our platform you will find links and functions linked to different social media, in which you can share your information.

    It is advisable to consult the privacy policy and data protection of each social media used on our platform.

  • Facebook: https://www.facebook.com/privacy/explanation
  • Instagram: http://instagram.com/about/legal/privacy/
  • Google: https://policies.google.com/privacy
  • 3. HOW LONG WE KEEP YOUR DATA

    Personal data provided by users through the platform will be retained for the time necessary to provide the functionalities of the platform or as long as the user does not close his account. If users close their account, personal data provided to the platform and registration information will be deleted immediately with the exception of some videos and photos, which will remain on the platform for an indefinite term. FineTune may retain personal data for a longer period provided that the user has given consent to such processing, as long as such consent is not withdrawn. In addition, FineTune may be required to retain personal data for a longer period provided that it is necessary for compliance with a legal obligation or by order of an authority. Once the retention period expires, the personal data will be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be asserted after the expiration of the retention period.

    4. HOW WE USE YOUR INFORMATION.

    In general, we use the information we collect primarily to provide, maintain, protect and improve our current platform and services. We use personal information collected through our site as described below and described elsewhere in this Policy to:

  • Identify you as a user in our system.
  • Provide the platform (Available on Google Play and App store).
  • User registration (Facebook and Google accounts).
  • Publish and share user content.
  • Create and participate in auditions (“Link Up”).
  • Share content through user-created auditions.
  • Create user content through the platform.
  • Facilitate the connection and communication between users.
  • Understand and enhance your experience using our platform.
  • Respond to your comments or questions through our support team.
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
  • Communicate with you about upcoming events, offers and news about content and services offered by FineTune and our selected partners.
  • Marketing purposes of FineTune.
  • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
  • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
  • 5. HOW DO YOU GET MY CONSENT?

    By using and downloading the application, registering as a user, providing content through the platform, creating an audition and providing content through auditions, communicating with us through the contact forms or our contact information, accepting the use of cookies by our website and platform and providing personal information to us to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You consent to the use of cookies on our platform when you give your acceptance through the pop-up window shown on the home page when you enter the platform. You may withdraw your consent by sending us your request via the contact information or the contact page. When the user closes and deletes the account, personal data provided to the platform and registration information will be deleted immediately with the exception of some videos and photos, which will remain on the platform for an indefinite period of time.

    6. HOW WE SHARE INFORMATION

    The personal information of our users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user or owner of the personal data. We share user information only and exclusively as described below.

    Third-Party Service Providers.. We use the services of third parties to perform certain functions on the platform and website. For example, building and hosting the application and website, sending emails, analyzing data (Google Analytics), providing marketing services and providing search results.

    These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.

    Sale of Information: We may sell certain information that users share through the website to our business partners, advertising vendors and other third parties for advertising and data analysis purposes. At no time will the information sold be personal information or information that can identify or individualize the user. Users may request that we stop selling their personal information by sending us their request through our contact information.

    Business Transfers. In the event that FineTune creates, merges with, or is acquired by another entity, your information will most likely be transferred. FineTune will email you or place a prominent notice on our Platform before your information becomes subject to another privacy policy.

    Protection of FineTune and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and Conditions and other agreements, or protect the rights, property, or safety of FineTune, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

    With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

    Anonymous Information. FineTune uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Platform. We may also use aggregated anonymous information to provide information about the Platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.

    Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

    7. PROTECTING YOUR INFORMATION

    We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide services to you and those persons you have authorized to have access to such information.

    FineTune follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once FineTune receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while FineTune strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

    We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

    8. RIGHTS

    Users who provide information through our platform, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:

  • Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
  • Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information.
  • Right to be informed: Users of our platform will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.
  • Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
  • Revoking consent: Where you have previously given your consent, for example to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you can withdraw your consent by sending us your request via our contact information. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a lawful basis for doing so or if your withdrawal of consent was limited to certain processing activities.
  • Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.
  • Rights related to automated decision-making, including profiling: platform users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.
  • Users or owners of the personal information they provide through the website and services may exercise these rights over their personal information at any time and without any limitation by sending us their request through our contact information.

    9. CHILDREN’S ONLINE PRIVACY PROTECTION

    We are in compliance with the requirements of with the California Online Privacy Protection Act (CalOPPA – U.S regulation) and the GDPR (General Data Protection Regulation - European regulation) regarding the protection of the personal data of minors. We do not collect any information from anyone under the age of 13. Our platform is intended for people who are at least 13 years of age or older. If you become aware that a minor has provided us with personal information, please contact us. If we become aware that a minor under the age of 13 has provided us with personal information without proper authorization from his/her parents or legal guardians, we will take steps to delete that information, terminate that person's account, and restrict access to that person.

    10. EDITING AND DELETING INFORMATION

    If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information. To opt-out of FineTune email, follow the instructions included in the email. Your request should be processed within 48 hours.

    11. THIRD PARTIES

    Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information FineTune collects from you. If you disclose your information to others, whether other users or suppliers on FineTune, different rules may apply to their use or disclosure of the information you disclose to them. FineTune does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. FineTune is not responsible for the privacy or security practices of other platforms on the Internet, even those linked to or from the FineTune site. FineTune encourages you to ask questions before you disclose your personal information to others.

    12. CONTACT US

    If you have questions or concerns about these Privacy Policy and the handling and security of your data, please contact us through our contact page or via the contact information below:

    FineTune Creative Inc.

    finetuneapp@gmail.com